Terms of Service | AuditMD

1. Eligibility

The Site is intended for business use by individuals acting on behalf of an organization, and by using the Site you represent that you are at least 18 years old and have the authority to act on behalf of, and bind, the organization for which you are submitting information.

2. Description of the Site

The Site provides informational content about DFEAL's services, an online readiness self-assessment, discovery-call scheduling, and an AI-assisted virtual advisor tool (currently branded "Aria"). Use of the Site (including completing the assessment, scheduling a call, or receiving a quote) does not, by itself, create an engagement for services. An engagement is only formed upon execution of a SOW referencing the governing MSA.

3. Do Not Submit Protected Health Information

The Site is not designed to receive, and you agree not to submit, Protected Health Information ("PHI") as defined under HIPAA through any form, document upload, or the Aria virtual advisor.

DFEAL does not maintain a Business Associate Agreement covering information submitted through the Site. If your organization's engagement requires DFEAL to handle PHI, that will be addressed separately, in writing, before any such handling occurs, as described in the governing MSA.

4. The Aria Virtual Advisor and AI-Generated Content

The Site may include an AI-assisted virtual advisor and other AI-generated content intended for general informational and intake purposes only. AI-generated output:

• ✕Does not constitute legal, compliance, clinical, or financial advice, and should not be relied upon as such;
• !May contain errors, omissions, or inaccuracies, and has not necessarily been reviewed by a DFEAL subject-matter expert before being shown to you; and
• ℹDoes not constitute a completed audit, assessment, or deliverable. Deliverables described in our marketing (such as an executive summary, compliance scorecard, risk register, or remediation roadmap) are produced only under an executed SOW and are reviewed and validated by DFEAL subject-matter experts before delivery, as described in that SOW.

5. Accuracy of Information You Provide

You agree to provide accurate, current, and complete information when using the Site's assessment, scheduling, or contact tools, and to promptly update that information as needed. Quotes, scope estimates, and recommendations provided through the Site are based on the information you provide and are preliminary; final scope and fees are set out in an executed SOW.

6. Fees and Payment

Fees for services are set out in an executed SOW, not on the Site. Where the Site facilitates payment (for example, via our third-party payment processor, currently Stripe), you agree to provide accurate payment information and authorize the applicable charge. Payment processing is subject to the payment processor's own terms and privacy policy.

7. Intellectual Property

All content on the Site is owned by DFEAL or its licensors and is protected as described in our Copyright & Intellectual Property Policy, which is incorporated into these Terms by reference. Your use of the Site does not grant you any ownership interest in DFEAL's trademarks, methodology, or other Site Content.

8. Prohibited Conduct

You agree not to:

• ●Use the Site in violation of any applicable law or regulation;
• ●Submit PHI or other information you are not authorized to share, as described in Section 3;
• ●Use any bot, scraper, crawler, or other automated means to access the Site, except as permitted by a published robots.txt file or with our prior written consent;
• ●Probe, scan, or test the vulnerability of the Site or any related system or network, or attempt to gain unauthorized access, without our prior written authorization;
• ●Interfere with or disrupt the Site, servers, or networks connected to the Site;
• ●Impersonate any person or entity, or misrepresent your affiliation with a person or entity;
• ●Upload or transmit viruses, malware, or other harmful code; or
• ●Use the Site to build a competing product or service, or to train a machine-learning model on Site Content, without our prior written consent.

9. Third-Party Links and Services

The Site may link to or integrate with third-party websites or services (for example, a scheduling tool or payment processor). We do not control and are not responsible for the content, privacy practices, or terms of any third-party site or service. Your use of a third-party site or service is subject to that third party's own terms.

10. Disclaimer of Warranties

The site and all site content are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or that the site will be uninterrupted, secure, or error-free. Information on the site, including AI-generated content, is provided for general informational purposes and does not constitute professional advice of any kind.

11. Limitation of Liability

To the maximum extent permitted by law, DFEAL will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the site, even if advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless DFEAL and its officers, employees, and agents from any third-party claim arising out of your violation of these Terms, your misuse of the Site, or your violation of any law or the rights of a third party, including any claim arising from PHI or other information you submit to the Site in violation of Section 3.

13. Termination of Access

We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, DFEAL, or third parties. Sections of these Terms that by their nature should survive termination (including Sections 7, 10, 11, 12, and 14) will survive.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.

15. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on the Site with an updated "Last Updated" date. Your continued use of the Site after a revision constitutes acceptance of the updated Terms. For material changes, we will provide additional notice as appropriate.

16. General

• ●Entire Agreement. These Terms, together with our Privacy Policy and Copyright & Intellectual Property Policy, constitute the entire agreement between you and DFEAL regarding use of the Site, and supersede any prior agreements on that subject.
• ●Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.
• ●No Waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or any other.
• ●Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.

17. Contact Us

DFEAL LLC · AuditMD™

Questions regarding these Terms, service boundaries, or institutional governance agreements can be directed to our compliance and legal affairs team: